The Tax agency needs to be created first in QuickBooks, once this is done, the merchant will be able to create a new tax at chargezoom.
How to Add a tax rate and agency?
To add a tax rate and agency:
1. From the left menu, select Taxes.
2. Under the Related Tasks list on the right, select Add/edit tax rates and agencies.
3. Select New and choose either a single or a combined tax rate.
4. Enter a name for the tax, the agency you pay, and the percentage for the rate. Use a single rate if you pay just one rate to a single agency.
5. Select Save.