Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
General
How To's
68
How to setup your Profile picture
What is a Template?
What is a Subscription?
How do I Create a Template?
How do I Create a Subscription?
View all 68
Getting Started
1
Do you offer Level 3 processing?
PCI Compliance
1
Chargezoom PCI Compliance
Gateways
19
What are the requirements to add a Chargezoom Gateway?
What are the requirements to add a NMI Gateway?
What are the requirements to add an Authorize.net Gateway?
What are the requirements to add a PayTrace Gateway?
What are the requirements to add a PayPal Gateway?
View all 19
Accounting Integrations
5
How do I integrate QuickBooks Desktop?
How do I disconnect QuickBooks Online?
How do I reconnect QuickBooks Online?
How do I integrate Xero?
How do I integrate FreshBooks?
Allowed Countries
1
What countries do we allow?
Your Account
Your account
1
What doesn't the accounts receivable in Chargezoom match my QuickBooks?
Email Templates
3
How to Update Email Templates
How to confirm your email was received
switching your processor/hail mary shot
QuickBooks Online
Error Codes
3
120 Authorization Failure
Unable to Create New Tax Rate
Acceptable characters in QuickBooks Online
QuickBooks Desktop
Troubleshooting
8
Enabling Verbose logging for QuickBooks Web Connector for Desktop (QBWC)
QBWC - Application Requested To Abort
QBWC - Invalid Sync_State
Invoices Missing on Chargezoom/QuickBooks
How to Gather Verbose Logs?
View all 8
Error Codes
27
QBWC1005: QuickBooks Web Connector failed to run
QBWC1006: QuickBooks Web Connector failed to run
QBWC1007, 1008 or 1009: An error occurred when connecting to QuickBooks
3391: The iteratorID is not valid.
QBWC1011: Application named [ApplicationName] does not exist in registry
View all 27
Web Connector
12
Can I have the web connector set-up on multiple computers?
How to Verify Web Connector is Running?
Web Connector Freezing Up
How to Sync Web Connector Manually?
Why are older invoices not syncing?
View all 12
Enterprise
Heartland
2
Onboarding Workflow
Support Workflow
Key Bank
2
Onboarding Workflow
Support Workflow