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How to Reopen an Invoice for Failed ACH Payment? Print

Modified on: Thu, Feb 17, 2022 at 3:46 PM


If you get a notification from your gateway that an ACH/eCheck payment fails, you can Void the transaction payment to reopen the invoice.


Once the invoice is open you apply a new payment method and reprocess it. 


https://support.chargezoom.com/en/support/solutions/articles/44002282657-how-to-void-a-transaction-


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