QBWC1012: Authentication failed due to the following error message. Server was unable to process request.

Modified on Wed, Aug 11, 2021 at 3:30 PM

QBWC1012: Authentication failed due to the following error message. Server was unable to process request. You have synced more sales than your license key allows. Go to connexforquickbooks.com/log for more information"


This happens when you're using a trial version of a third party app and you've exceeded your trial.


What you can do?


1. Update Web Connector to the latest version.

2. Update your License Key. 

Note: If you still get this error, reach out to Intuit Support.


Reference: https://quickbooks.intuit.com/learn-support/en-us/set-up-payments/fix-common-web-connector-errors/00/203305

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