Steps to Email an Invoice from the Merchant Portal:
Log In to the Merchant Portal:
Ensure you're logged into your ChargeZoom Merchant Portal account.Navigate to the Invoices Section:
On the main dashboard or home screen, locate and click on the Invoices tab.
Select the Invoice:
In the list of invoices, click on the invoice number you want to email. This will open the invoice details page.
Email the Invoice:
Once you're viewing the invoice, look for the "Email Invoice" button, typically located at the top right of the screen.- Click the Email Invoice button.
- You may be prompted to enter the recipient's email address (if it’s not already pre-filled from the customer’s profile).
- You can often add a message before sending the email if needed.
Send the Email:
After reviewing the information, click Send to email the invoice directly to the customer.
Summary:
- Click the Invoice Number in the Invoices section.
- Click Email Invoice at the top right of the invoice details page.
- Enter email details (if necessary) and click Send.
You may also update the email templates that are being sent - How to Update Email Templates
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