How to add surcharging by processing or scheduling an invoice through the customer profile?

Modified on Tue, Dec 10 at 4:13 PM

Processing or Scheduling an Invoice:

  1. Navigate to the Dashboard:

    • Go to the Customers Tab.


  • Select a specific customer to access their Customer Profile

Under the Customer Profile:

  • Locate the Invoices section.

 

Processing an Invoice:

  • When the surcharging box is checked:

    • The system will show the chosen surcharge percentage.
    • The total will only adjust with the surcharge once a credit card is entered.

When the surcharging box is unchecked:

  • You can add either a debit card or a credit card without a surcharge fee being applied to the total.

Card Recognition:

  • When entering the first 8 digits of a card number, the system will automatically detect whether it is a debit or credit card.
  • For debit cards:
    • The system will mark the field as ineligible if the surcharging box is checked.
    • Surcharging cannot be processed with a debit card.

Transaction Receipt:

  • A receipt will appear after processing the payment.
  • Invoice Details will show a line item for the surcharge added.


Invoice Details will show the Surcharging added line item

When the surcharging box is checked:

  • The system will show the chosen surcharge percentage.
  • The total will only adjust with the surcharge once a credit card is entered.

When the surcharging box is unchecked:

  • You can add either a debit card or a credit card, and no surcharge will be added to the total.

Card Recognition:

  • The system will recognize the card type based on the first 8 digits entered.
  • For debit cards:
    • The field will be marked as ineligible if the surcharging box is checked.
    • Surcharging cannot be processed with a debit card.

 

 

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