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Knowledge base
Your Account
Your account
2
What doesn't the accounts receivable in Chargezoom match my QuickBooks?
What Data Syncs from Quickbooks Into Your Chargezoom Account?
Email Templates
3
How to Update Email Templates
How to confirm your email was received
switching your processor/hail mary shot
QuickBooks Online
Error Codes
3
120 Authorization Failure
Unable to Create New Tax Rate
Acceptable characters in QuickBooks Online
QuickBooks Desktop
Troubleshooting
8
Enabling Verbose logging for QuickBooks Web Connector for Desktop (QBWC)
QBWC - Application Requested To Abort
QBWC - Invalid Sync_State
Invoices Missing on Chargezoom/QuickBooks
How to Gather Verbose Logs?
View all 8
Error Codes
27
QBWC1005: QuickBooks Web Connector failed to run
QBWC1006: QuickBooks Web Connector failed to run
QBWC1007, 1008 or 1009: An error occurred when connecting to QuickBooks
3391: The iteratorID is not valid.
QBWC1011: Application named [ApplicationName] does not exist in registry
View all 27
Web Connector
12
Can I have the web connector set-up on multiple computers?
How to Verify Web Connector is Running?
Web Connector Freezing Up
How to Sync Web Connector Manually?
Why are older invoices not syncing?
View all 12
Enterprise
Heartland
2
Onboarding Workflow
Support Workflow
Key Bank
2
Onboarding Workflow
Support Workflow
General
How To's
70
How to setup your Profile picture
What is a Subscription Template?
What is a Subscription?
How do I Create a Subscription Template?
How do I Create a Subscription?
View all 70
Getting Started
1
Do you offer Level 3 processing?
PCI Compliance
2
Chargezoom PCI Compliance
PCI Documents
Gateways
19
What are the requirements to add a Chargezoom Gateway?
What are the requirements to add a NMI Gateway?
What are the requirements to add an Authorize.net Gateway?
What are the requirements to add a PayTrace Gateway?
What are the requirements to add a PayPal Gateway?
View all 19
Accounting Integrations
5
How do I integrate QuickBooks Desktop?
How do I disconnect QuickBooks Online?
How do I reconnect QuickBooks Online?
How do I integrate Xero?
How do I integrate FreshBooks?
Allowed Countries
1
What countries do we allow?
Product
1
Surcharging Override