QBWC1039: Unique OwnerID/FileID pair value required

How to Fix Existing Owner ID in QuickBooks:

If the application you're trying to add has an existing Owner ID, follow these steps to remove it:

1. Download the CP3 Tool:

• Visit this link to download the CP3 tool.
• Once downloaded, select Open to launch the tool.

2. Select the QuickBooks Web Connector (QWC) File:

• In the CP3 tool, click Select File.
• Navigate to your QWC file (the file for the application you're adding).
• This will automatically populate the "Enter QBWC File Location" field with the path of the QWC file.

3. Remove the Stamp:

• After the QWC file is selected, click on Open.
• Then, click Remove Stamp.

4. Confirm Removal in QuickBooks:

• A QuickBooks Application Certificate window will pop up.
• Select Yes and then click Continue.

5. Access Confirmation:

• A window titled Access Confirmation will appear.
• Select Done.

6. Follow On-Screen Instructions:

• Complete the remaining instructions shown on the screen.
• Once done, click OK.

7. Confirm Owner ID Removal:

• You should receive a confirmation message that the Owner ID was successfully removed.
• Click OK to confirm.

8. Reopen QuickBooks:

• Close both QuickBooks and the Web Connector.
• Reopen them, and then re-add your third-party application.

After following these steps, you should be able to add the third-party application without encountering issues related to the existing Owner ID.

NOTES: 

• The CP3 tool can be run anywhere (Local computer or Hosted environment) as long as it's in the same location as the QBWC file downloaded from Chargezoom.
  
  
• If the CP3 tool was run on a local machine and QuickBooks is on a hosted environment,  you will need to 
  copy the QBWC file from above to the hosted environment before adding it to the web connector. 
  
  
• Consult with your IT on how to copy files from your local computer to the hosted environment
  
  
• Do not download a new QBWC file on the hosted environment after running the CP3 Tool