Troubleshooting
You can enable QuickBooks Desktop Web Connector logging by following the following instructions. Exit the Web Connector Run regedit (Start > Run >...
Wed, Aug 11, 2021 at 9:46 PM
Application Requested To Abort This could be the wrong company file is open. Try disconnecting and reconnecting.If the QBWC has multiple 3rd party syncs...
Wed, Aug 11, 2021 at 9:49 PM
If you are unable to find an invoice or customer on Chargezoom or Quickbooks, please verify the following Resync from the Merchant portal Integratio...
Tue, Nov 16, 2021 at 11:24 AM
1. Open Registry Editor Click the Start Menu > Search for regedit Click regedit.exe 2. Expand HKEY_CURRENT_USER > SOFTWARE > QBWebCo...
Thu, Jun 30, 2022 at 7:54 AM
Verify Quickbooks Version Login to Quickbooks > Press F2 The Product Information box will pop up Verify Web Connector Version: How to Veri...
Tue, Nov 23, 2021 at 1:31 PM
Verify Web Connector Version Login to Quickbooks > File(Top Left) > Update Web Services The Web Connector version will be displayed at the t...
Tue, Nov 23, 2021 at 1:29 PM
You may need to run a Force Sync if there are invoices, customers, products, etc that are no showing in PayPortal or the status of the invoice differs from ...
Thu, Dec 30, 2021 at 12:58 PM