Log into your Merchant Dashboard: Open your Merchant account dashboard.
Go to the Transactions Tab: On the main menu or navigation bar, select the "Transactions" tab. This will display a list of all transactions processed in your account.
- Find the Transaction: Locate the specific transaction you wish to refund. You can search or scroll through the list to find the correct one.
Select "Refund": In the "Action" column next to the transaction, you will see an option to "Refund". Click on this button to begin the refund process.
Enter Refund Amount: A prompt will appear asking you to enter the amount you would like to refund. You can enter the full transaction amount or a partial amount, depending on your needs.
Confirm the Refund: After entering the refund amount, confirm the action to complete the refund process.
Transaction will reflect the partial payment
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