How to remove the Application from Web Connector
1. Open the web connector and click Remove on the application. (QuickBooks | File > Update Web Services)
It will prompt for confirmation to remove, click Yes
If you are not able to remove the application, you may need to perform a forced removal via the registry (Merchant IT should do this)
https://help.developer.intuit.com/s/article/QBD-QBWC-force-removal
Once the application is removed from the web connector, you will also need to remove it from QuickBooks before re-adding the application.
How to remove the Application from QuickBooks
1. Login to QuickBooks desktop in Single User Mode
2. Go to Edit > Preferences > Integrated Applications > Company Preferences Tab > Select the PayPortal Application > Remove
3. Click Ok