Export Web Connector Logs

Method 1

Locate the Web Connector Logs

1. Press Windows + E on your keyboard to open Windows File Explorer.

2. Copy and paste this exact path into the File Explorer address bar at the top:
C:\ProgramData\Intuit\QBWebConnector\log

3. Press Enter.

4. Double-click the file named QWCLog.txt to view the logs in Notepad or your default text editor.

or 

4. Attach that file to your email response.

Method 2

Locate the Web Connector Logs

1. Open Web Connector application

2. Click the View Log button located at the bottom or top menu of the program window. 

This will launch the text file.

Save the Logs

1. Select All, then Copy the contents and paste them into a new File.

2. Save the file.

3. Attach that file to your email response.