Error Codes

Web Connector Error Codes. What they mean and what actions to take.

QBWC1020: There are scheduled jobs. Web Connector will not be able to run these jobs if you exit
This happens when Web Connector has a scheduled update and you try to exit it. What you can do? 1. Before you exit Web Connector, uncheck all boxes u...
Wed, Aug 11, 2021 at 4:43 PM
QBWC1022, 1023, or 1024: An error occurred when connecting to QuickBooks
This might happen if: - QuickBooks isn’t running. - No company file is open. - An open window is preventing the connection. What you can do?&nbs...
Wed, Aug 11, 2021 at 4:47 PM
QBWC1030: Password is not available for application
This happens when you try to sync your application but it doesn’t have a password set up yet. What you can do? Set a password for your application fi...
Wed, Aug 11, 2021 at 4:48 PM
QBWC1032: Could not find application [ApplicationName] in registry to complete scheduled update
This happens when Web Connector can’t find your application during a scheduled update. What you can do? 1. Uncheck everything under Auto-Run, then Exit...
Wed, Aug 11, 2021 at 4:58 PM
QBWC1033: QB web connector failed to initialize QWCLog.txt file and will not run
This might happen if: - Web Connector doesn’t have permission to open or make changes to the file. - The file doesn’t exist. - Your hard drive is full...
Wed, Aug 11, 2021 at 5:00 PM
QBWC1035: Dns.Resolve(localhost) failed due to Exception
You might get this error if you’re installing the wrong or outdated.QWC file for your application. What you can do? Contact us, we can help. 
Wed, Aug 11, 2021 at 5:03 PM
QBWC1037: Application sent following error or warning message when checking version of QB web connector. Update aborted.
This happens when you're using an older version of the Web Connector. In most cases, your application wants you to update to the latest version. Wh...
Wed, Aug 11, 2021 at 5:05 PM
QBWC1038: User canceled from master key input. Need master key to continue
This happens when you’re asked to enter the password but you accidentally closed the window, or you entered an incorrect password. What you can do? If...
Wed, Aug 11, 2021 at 5:07 PM
QBWC1039: If the QuickBooks company data file is not open, a call to the “BeginSession” method must include the name of the data file.
This happens when Web Connector isn't set up to run when QuickBooks isn't open. Or if you renamed your company file, moved it to a different locat...
Wed, Aug 11, 2021 at 5:09 PM
QBWC1039: This application does not have permission to access this QuickBooks company data file.
This happens if the QuickBooks admin hasn’t allowed access to the third-party application. What you can do To fix this, the admin needs to set up acce...
Wed, Aug 11, 2021 at 5:12 PM