How To's

How Do I Set Up New User Accounts?
Follow these steps to set up new user accounts: - From the Dashboard, select the "Configuration" drop-down menu "User Management" ...
Wed, Nov 20, 2024 at 11:11 AM
How Do I Create New User Roles and Assign Users?
Follow these steps to create custom roles for Users: - Select the "Configuration" drop-down menu from the Dashboard and then select "User...
Wed, Nov 20, 2024 at 12:02 PM
How Do I Customize Invoice Numbering?
Follow these steps to customize your Invoice numbering: - From the Dashboard, select the "Configuration" drop-down menu and then select "...
Wed, Nov 20, 2024 at 12:10 PM
How do I customize the Customer login page?
Follow these steps to customize the Customer login page:  - From the Dashboard, select the "Features" drop-down menu and then select "Cus...
Wed, Nov 20, 2024 at 12:24 PM
How Do I Save Customer Credit Cards?
Follow these steps to save Customer Credit Cards: - From the Dashboard, select "Customers." - While on the "Customers" page...
Tue, Nov 19, 2024 at 3:53 PM
How Do I Attach A PO Number To An Invoice?
How do I attach a PO number to an invoice? - From the dashboard select the "Payments" drop down.   - Once the drop down appears select &quo...
Wed, Nov 20, 2024 at 12:53 PM
How Do I Perform A Refund?
There are multiple ways to access an invoice and issue a refund within Chargezoom. From the Dashboard Recent payments displayed on the dashboard ...
Wed, Nov 20, 2024 at 5:23 PM
How Do I Authorize a Transaction?
Authorize a transaction Credit Card | Authorize > Customer Name > Amount (enter the amount to authorize) Select Card (or enter in new card informatio...
Tue, Nov 19, 2024 at 3:58 PM
How to Search/Add Customers?
Enterprise is the only tier you can search/add new customers on the platform. Search for Customers Customers | Seach for Customer Add New Customer Custo...
Tue, Nov 19, 2024 at 4:00 PM
How To Void A Transaction?
Void a Transaction Transactions | Search the transaction you would like to void >  Under Action select the drop-down to Void Customers | Select Custome...
Tue, Nov 19, 2024 at 4:01 PM